Refund Policy

Effective Date: 30 July 2025

1. One‑Time Courtesy Refund

If you are dissatisfied with a purchase, e‑mail support@ccmedia.studio within 7 calendar days of the transaction. We will issue a one‑time courtesy refund to the original payment method. This policy applies to both recurring subscriptions and pay‑per‑view (“PPV”) content.

2. Eligibility Requirements

• Refund requests must include the transaction ID and purchase date.
• Only the first refund per user account is automatic; subsequent requests are evaluated case‑by‑case.
• Chargebacks filed before contacting Support void refund eligibility.

3. Processing Time

Approved refunds are processed within 5 business days. Your bank may take additional time to post the credit.

4. Multiple Purchases / Abuse

Users who repeatedly purchase and refund content may have their accounts suspended or permanently banned at our discretion.

5. Creator Revenue Adjustments

Refund amounts are deducted from the creator’s revenue share on the next payout cycle.

6. Non‑Refundable Items

• Custom content that has already been delivered.
• Tips or voluntary donations.
• Charges older than 7 days.

7. Contact

Celestial Crown Media LLC
1616 Pike Rd #F109
El Paso, TX 79906 USA
E‑mail: support@ccmedia.studio